Government’s new rule will be implemented within 15 days to stop bank fraud, this service will be closed for 24 hours! see details
At present, SIM swap fraud is increasing rapidly. In such a situation, some hackers or fraud people take duplicate SIM of other people and access OTP etc. from it and can put a dent in the bank account. Fraudsters contact the telecom operator and buy a new SIM, which is already being used by those users. It is a process similar to buying a new SIM. In case of upgrade in the years 2016 and 2018, DoT had asked to follow a process for issue of new SIM, so that the customer can be identified. After this, a new process has been included to take the new SIM of the old number and activate it and the customer can also be verified.
These orders were given to telecom companies
DoT ordered telecom companies to send an SMS to the customer’s old number within 24 hours after the new SIM is activated, asking whether a request for a new SIM or an upgrade has been placed on their behalf. If the customer declines the request for a new SIM, the new SIM will not be activated.